B2C CRM ndiyofunikira kwa Amakasitomala Akukumana Ndi Makampani

Ogwiritsa ntchito pamsika wamasiku ano ali ndi mphamvu kuposa kale, kufunafuna mipata yochita mabizinesi ndi malonda. Kusintha kwamagetsi kwamphamvu kwa ogula kwachitika mwachangu ndipo kwasiya makampani ambiri alibe zida zokwanira kuti agwiritse ntchito zinthu zonse zatsopano zomwe ogula adayamba kupereka m'njira zatsopano. Ngakhale pafupifupi bizinesi iliyonse yotsogola yomwe imagwiritsa ntchito imagwiritsa ntchito mayankho a CRM kuyang'anira makasitomala ndi ziyembekezo, ambiri aiwo amatengera ukadaulo wazaka zambiri - ndipo adapangidwa