Azuqua: Chotsani ma Silos Anu ndi Connect Cloud ndi SaaS Mapulogalamu

azuqua chithunzi

Kate Legett, VP komanso wofufuza wamkulu ku Forrester mu blog ya Seputembara 2015 yomwe adalemba, CRM ikuphwanya. Ndi Nkhani Yovuta:

Onetsetsani kuti makasitomala anu ali patsogolo komanso pakatikati pa kampani yanu. Onetsetsani kuti mukuthandizira makasitomala anu kumapeto mpaka kumapeto ndiulendo wosavuta, wogwira mtima, wosangalatsa, ngakhale ulendo wa kasitomala udutsa nsanja zaukadaulo.

Kugawanika kwa CRM kumabweretsa zowawa zomwe zimakhumudwitsa makasitomala. Lipoti la Cloud 2015 la Netskope akunena kuti bizinesi wamba imagwiritsa ntchito ntchito zoposa 100 pakutsatsa ndi CRM. Ngakhale mapulogalamu a SaaS amayendetsa bwino kwambiri, amapanganso zovuta kwa ogwiritsa ntchito bizinesi - monga kuphatikiza ndikusanthula zambiri zamakasitomala. Mwachitsanzo, Kulankhulana anapeza zimenezo kusuntha deta pakati pa machitidwe (74%) ndi ena mwazovuta kwambiri zotsatsa, ndipo Bluewolf adapeza kuti 70% ya ogwiritsa ntchito a Salesforce amayenera kulowetsa zomwezo muma kachitidwe angapo.

Azuqua ikuthandiza mabizinesi kuthana ndi 'zowawa m'mapulogalamu awo' powapatsa mphamvu ogwiritsa ntchito mabizinesi kuti alumikize ntchito zamtambo ndi SaaS pansi pa mphindi imodzi, kuphatikiza yankho latsopano lotchedwa Azuqua Yopambana kwa Makasitomala. Zapangidwe kuti zithetse siloes zopangidwa ndi CRM yosiyana, kutsatsa kwazinthu, ntchito ndi ntchito zothandizira, Azuqua for Customer Success imalola ogwiritsa ntchito bizinesi kuti aphatikize deta, kusinthitsa mayendedwe ofunikira otsata mabizinesi ndikuwongolera zomwe makasitomala akumana nazo. Azuqua Yopambana kwa Makasitomala imapezeka kuyambira $ 250 pamwezi.

Azuqua for Customer Success imapangitsa ma CRM athu, mapulogalamu othandizira ndi kuwongolera projekiti akugwirira ntchito limodzi kuti athetse kulowetsa deta. Pogwiritsa ntchito kayendedwe ka data, malonda athu, othandizira ndi magulu opambana amakasitomala amatha kugwira ntchito limodzi kuti apange makasitomala abwino. Thomas Enochs, VP Wogwira Ntchito Makasitomala ku Chef

Azuqua for Customer Success imaphatikizira kuphatikiza kopitilira 40, kuphatikiza FullContact, Gainsight, Marketo, Salesforce, Workfront ndi Zendesk, ndi 15 yopanga zolinga. Pa gawo lirilonse paulendo wamakasitomala, Azuqua amalola ogwiritsa ntchito bizinesi kulumikiza mapulogalamu awo a SaaS, kusinthitsa mayendedwe ofunikira, ndikuwongolera zomwe makasitomala akuchita.

Makina opambana ogula makasitomala amafunikira kuti mapulogalamu anu azigwira ntchito limodzi kuti apeze zomwe zimafotokozedweratu nthawi zonse pamisika yonse yamakasitomala. Kufunika kwake komanso nthawi yake, chifukwa chake mapulogalamu osadulidwa akajambulira kuchedwa ndi zolakwika, zomwe zimamasulira kukhala ndalama zotayika. Yankho lathu limachepetsa kupweteka kwanu powonetsetsa kuti maakaunti ndi omwe mumalumikizana nawo akugwirizana mu pulogalamu iliyonse, zidziwitso za ogwiritsa ntchito ndi machenjezo ali munthawi yake, ndipo zopereka ndizolondola. Nikhil Hasija, CEO komanso woyambitsa mnzake ku Azuqua

Azuqua for Customer Success workflows ndi awa:

  • Ulendo wamakasitomala: kujambula ndikulemba zochitika zazikulu zakasitomala ndi kuchotsera pakukhazikitsa, kukwera, kuphunzitsa, ndi kufunsa.
  • Lumikizanani ndi kuphatikiza: kukhazikitsa akaunti ndi kulumikizana ndi data pamawonekedwe onse kuchokera pakuthandizira kutsatsa mpaka kumagulu apa intaneti.
  • Kupindulitsa: kuphatikiza ndi zopezera zakunja zakasitomala monga FullContact kuti muwonjezere zidziwitso ku maakaunti ndi maakaunti olumikizana nawo.
  • Kulankhulana: kuyang'anira zochitika kapena zochita zofunikira za kasitomala ndikutumiza zidziwitso pafupi ndi nthawi yeniyeni kudzera pa imelo, mameseji, kapena kutumizirana mauthenga.
  • Kusewera deta: onetsetsani kuti akaunti yatsopano kapena yosinthidwa ndi data yolumikizirana yasinthidwa mothandizidwa, kufunsira, maphunziro, kutsatsa, gulu, ndi ntchito zina.
  • Njira yoyimbira: sungani ntchito ndi zochitika zaposachedwa pamapulogalamuwa.

Lowani Mayeso Aulere a Azuqua

Kuti mudziwe zambiri, Ulendo Azuqua.

Mfundo imodzi

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    Uwu ndi uthenga wosangalatsa kwambiri. Ndikuganiza kuti mwayesetsa kwambiri kuti mupange izi ndipo ndizothandiza kwa ine komanso olemba mabulogu ena. Zikomo chifukwa chogawana positi yabwino kwambiri.

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