Kuwongolera Kapangidwe Kokambirana Kwa Chatbot Yanu - Kuchokera ku Landbot

zokambirana zokambirana

Ma chatbots akupitilizabe kukhala opitilira muyeso komanso opatsa chidwi kwa alendo obwera kutsamba kuposa momwe adachitira chaka chatha. Kukambirana ndi pamtima pa kutumizidwa kwa chatbot kulikonse ... ndi kulephera kulikonse.

Ma Chatbots akutumizidwa kuti azitsogolera otsogola ndi ziyeneretso, kuthandizira makasitomala ndi mafunso omwe amafunsidwa pafupipafupi (FAQs), kukwera zokha, malingaliro pazogulitsa, kusamalira anthu ndikulemba ntchito, kafukufuku ndi mafunso, kusungitsa malo, ndi kusungitsa malo.

Chiyembekezo cha alendo obwera kutsamba lakulira pomwe akuyembekeza kuti apeze zomwe akufuna ndikukulumikizani inu kapena bizinesi yanu mosavuta ngati angafune thandizo lina. Vuto lomwe mabizinesi ambiri amakhala nalo ndikuti kuchuluka kwa zokambirana zomwe amafunikira kuti apeze mwayi weniweni ndizocheperako - kotero makampani nthawi zambiri amagwiritsa ntchito mafomu otsogola kuti ayese kusankha mwayi womwe akuganiza kuti ndiwabwino ndikunyalanyaza zina zonse.

Njira zoperekera mafomu zagwa kwambiri, ngakhale… nthawi yotsatila. Ngati simukuyankha zopempha zilizonse munthawi yake, mukutaya bizinesi. Zowona mtima, ndi vuto ndi tsamba langa. Ndi alendo zikwizikwi pamwezi, sindingathe kuyankha kuyankha kulikonse - ndalama zanga sizigwirizana nazo. Nthawi yomweyo, komabe, ndikudziwa kuti ndikuphonya mwayi womwe ungabwere patsamba lino.

Mphamvu za Chatbot ndi Zofooka

Ichi ndichifukwa chake makampani akuphatikiza zokambirana. Ma chatbots ali ndi mphamvu ndi zofooka, ngakhale:

  • Mukabodza kuti chatbot yanu ndi yaumunthu, mlendo wanuyo angazindikire ndipo adzasiya kumukhulupirira. Ngati mukufuna thandizo la bot, lolani alendo anu adziwe kuti ndi bot.
  • Masamba ambiri ochezera ndi ovuta kugwiritsa ntchito. Ngakhale zokumana nazo zomwe alendo akukumana nazo zitha kukhala zokongola, kuthekera kopanga ndi kugwiritsa ntchito bot yomwe ili yothandiza ndizolota. Ndikudziwa… Ndine munthu waluso yemwe amapanga mapulogalamuwa ndipo sindingathe kudziwa zina mwa makinawa.
  • Mitengo yazokambirana iyenera kusanthulidwa bwino ndikukonzedwa bwino kuti ikwaniritse kusintha kosintha ndi bot wanu. Sikokwanira kukwapula bot ndi mafunso ochepa oyenerera - mutha kungogwiritsa ntchito fomu, ndiye.
  • Ma Chatbots amafunika kuti azigwiritsa ntchito bwino chilankhulo chachilengedwe (NLP) kuti mumvetsetse kufunika ndi malingaliro a alendo anu, apo ayi, zotsatira zake ndizokhumudwitsa ndipo zidzathamangitsa alendo.
  • Ma chatbots ali ndi malire, ndipo ayenera kutulutsa zokambiranazo mosapita m'mbali kwa anthu omwe ali pantchito yanu pakafunika kutero.
  • Ma Chatbots akuyenera kupereka malonda anu, kutsatsa, kapena magulu othandizira makasitomala ndi chidziwitso chambiri kudzera pazidziwitso ndikuphatikizira ku CRM kapena machitidwe othandizira matikiti.

Mwanjira ina, ma chatbots ayenera kukhala osavuta kuti mutumize mkati ndikukhala ndi mwayi wosuta wakunja. Chilichonse chochepa chidzalephera. Chosangalatsa ndichakuti ... chomwe chimapangitsa kuti chatbot ikhale yogwira ntchito ndi mfundo zomwezi zomwe zimapangitsa kuti kukambirana kuyende bwino pakati pa anthu awiri kapena kupitilira apo.

Luso pakupanga ndikusintha machitidwe a yoru chatbot ndi alendo amadziwika kuti kapangidwe kazilankhulidwe.

Upangiri Wopanga Kukambirana

izi infographic kuchokera ku Landbot, nsanja yapa chatbot yomwe imayang'ana kwambiri pakupanga kukambirana, imaphatikizira kukonzekera, kuneneratu, ndi kukhazikitsa njira yayikulu yolankhulirana.

Kukambirana imaphatikizapo zolemba, mawu ndi mamvekedwe, luso la ogwiritsa ntchito (UX), kapangidwe kake, kapangidwe kogwirizirana, ndi kapangidwe kazithunzi. Imadutsa mizati itatu yopanga zokambirana:

  1. Mfundo Yogwirira Ntchito - mgwirizano womwe ulipo pakati pa chatbot ndi mlendo umathandizira kugwiritsa ntchito mawu osafotokozedwa komanso njira zazifupi zopititsira patsogolo zokambirana.
  2. Kutembenuza - Kutenga nthawi kwakanthawi pakati pa chatbot ndipo mlendo ndikofunikira kuti athetse kusamvana ndikupanga kukambirana bwino.
  3. Mtheradi - zokambirana zimalemekeza mthupi, malingaliro, ndi momwe mlendo akukhudzidwira.

Kuti mukonzekere chatbot yanu, muyenera:

  1. Fotokozani omvera anu
  2. Fotokozani udindo ndi mtundu wa chatbot
  3. Pangani chatbot persona yanu
  4. Fotokozani ntchito yake yokambirana
  5. Lembani chatbot script yanu

Kuti mukwaniritse zokambirana zabwino pakati pa bot ndi alendo, pali zinthu zosintha mawonekedwe zofunikira - kuphatikiza moni, mafunso, zidziwitso, malingaliro, kuvomereza, malamulo, kutsimikizira, kupepesa, zolembera zokambirana, zolakwika, mabatani, zomvera komanso zowonera.

Nazi zonse infographic… Upangiri Wotsogola Wopanga Kukambirana:

Kuwongolera pakupanga zokambirana infographic

Landbot ili ndi zolemba mwatsatanetsatane momwe mungakonzekerere ndikugwiritsa ntchito chatbot yanu patsamba lawo.

Werengani Nkhani Yathunthu ya Landbot pa Kukambirana

Chidule cha Video ya Landbot

Landbot imapatsa mphamvu mabizinesi kuti apange zokumana nazo zokambirana nawo zinthu zolemera za UIzotsogola mayendedwe zokhandipo zophatikizika zenizeni.

Ma webusayiti atsamba ali Landbot's mphamvu, koma ogwiritsa ntchito amathanso kupanga WhatsApp ndi Facebook Messenger bots.

Yesani Landbot Lero

Kuwulula: Ndine wothandizana nawo Landbot.

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