Kusanthula & Kuyesa

CX motsutsana ndi UX: Kusiyana Pakati Pakasitomala ndi Wogwiritsa

CX / UX - Ndi chilembo chimodzi chokha chosiyana? Makalata opitilira umodzi, koma pali kufanana kwakukulu pakati pa Zochitika za Makhalidwe ndi Zochitika za Mtumiki ntchito. Akatswiri okhala ndi cholinga chilichonse amayesetsa kuphunzira za anthu powafufuza!

Kufanana kwa Zomwe Amakumana Nazo ndi Zochitika paogwiritsa Ntchito

Zofuna za Makasitomala ndi Zogwiritsa Ntchito nthawi zambiri zimakhala zofanana. Onsewa ali ndi:

  • Tikuwona kuti bizinesi sikungogulitsa komanso kugula, koma zakukwaniritsa zosowa ndikupereka phindu popanga ndalama.
  • Kuda nkhawa ndi zovuta zomwe zimachitika tikamapanga malingaliro ndikulemekeza mphamvu yazidziwitso zabwino.
  • Chidwi pazambiri zomwe zatengedwa kuchokera kwa makasitomala amakono kapena omwe angakhalepo.
  • Kulemekeza anthu omwe amagwiritsa ntchito zinthu ndi ntchito komanso makasitomala ndi makasitomala.
  • Chikhulupiriro chakuti anthu wamba atha kupereka zidziwitso zofunikira pazogulitsa ndi ntchito.

Kusiyanitsa kwa Zomwe Amakasitomala Amachita ndi Zogwiritsa Ntchito

  • Kafukufuku Wokhudzana ndi Makasitomala - Ngakhale kuti kusiyana kumawoneka ngati kokhudzana makamaka ndi njira, zomwe zatulutsidwa zimatha kupereka mayankho osiyanasiyana. Kafukufuku Wokhudzana ndi Makasitomala amakonda chidziwitso kuchokera kwa anthu ambiri kuti azineneratu momwe zinthu zingakhalire ngati anthu ambiri akuchita zomwezo, amafunsa malingaliro pazinthu, chinthu, kapena chizindikiro ndipo nthawi zambiri amatenga mayankho pamafunso ena. Nthawi zambiri anthu amafotokoza malingaliro awoawo ndikunena zomwe amakhulupirira. Kafukufuku wa CX nthawi zambiri amaphunzira zinthu monga:
    • Ndimakonda chinthu ichi.
    • Sindikufuna izi.
    • Ndikugula malonda ngati alipo.
    • Ndingamupatse 3 kuchokera 5 mwa kukhala kovuta kugwiritsa ntchito.
    • Ndikupangira izi kwa ena.

    Izi ndizofunikira!

  • Kafukufuku Wazomwe Akugwiritsa Ntchito - Kafukufuku wa UX amayang'ana kwambiri pazosonkhanitsidwa kuchokera kwa anthu ochepa omwe ali ngati kwenikweni ogwiritsa ntchito malonda ndi ntchito. Kafukufuku wambiri amachitika ndi anthu payekha osati magulu aanthu. Kufunsa mafunso kumatha kukhala gawo limodzi la ntchitoyi. Kusiyanitsa kwakukulu ndi kafukufuku wogwiritsa ntchito ndikuti anthu amawoneka m'malo momwe akuyesera kumaliza ntchito zoyenera. Chowunika ndichikhalidwe, osati malingaliro chabe, monga:
    • Anthu angapo adavutika kupeza magawo olowera
    • Anthu onse omwe adawona adatha kusankha zomwe akufuna.
    • Ndi m'modzi yekha mwa anthu omwe adakwanitsa kumaliza ntchito potuluka popanda zolakwika.
    • Nthawi zambiri anthu amayang'ana zinthu zomwe sizinaphatikizidwepo pakapangidwe kamakono, monga ntchito yosaka.

Chifukwa chiyani kusiyana kumeneku kuli kofunika?

At Mphamvu yokoka tikudziwa kuti khalidweli limangotiuza zomwe anthu adzachite. Zomwe timakumana nazo tikamawona anthu akuyesa kugwiritsa ntchito zinthu ndikuti nthawi zambiri amakhulupirira kuti achita bwino, ngakhale sanamalize ntchito kapena chochita molondola. Ogwiritsa ntchito amati amapeza chinthu chokhutiritsa kapena chosavuta kugwiritsa ntchito, ngakhale atakhala ovuta kugwiritsa ntchito. Ndipo ogwiritsa ntchito nthawi zambiri amafotokoza kusokonezeka komanso kukhumudwa, koma kulakwa okha mavuto awo pogwiritsa ntchito malonda. Khalidwe lawo silimagwirizana nthawi zonse ndi zomwe amalankhula choncho ndimakhulupirira zomwe amachita!

Makasitomala amagula zinthu ndi ntchito. Ogwiritsa ntchito amapanga zisankho, amakonda kapena kudana ndi mtundu wanu, amasokonezeka, amagwiritsa ntchito malonda anu tsiku lililonse, amagula zinthu ndikukhala makasitomala ndi makasitomala.

Chifukwa tikupitiliza kuphunzitsana wina ndi mnzake, ndikuganiza kuti njira za CX ndi UX ndi njira zosonkhanitsira deta zipitilira kuphatikizana. Zolingazo ndizofanana pazinthu zambiri - kupanga zinthu ndi ntchito zomwe zili zothandiza, zogwiritsa ntchito, komanso zosangalatsa
ndikulankhula zaubwino wawo kwa omwe angakhale makasitomala.

Tipitabe ndi zambiri zoti tiphunzire!

Suzi Shapiro

Suzi Shapiro wakhala moyo wake wonse akuphunzira za momwe anthu amagwirira ntchito komanso momwe angagwiritsire ntchito izi kuti apange miyoyo yawo bwino. Suzi ali ndi zaka zambiri zokumana ndiukadaulo waukadaulo waukadaulo wa Psychology ndi Informatics komanso ngati Wofufuza Zomwe Amagwiritsa Ntchito ndipo wagwirapo ntchito ndi anthu ochokera m'mabizinesi osiyanasiyana, kuchokera ku technical mpaka Financial mpaka Medical mpaka Educational. Suzi pakadali pano ndi Mphunzitsi wamkulu Wogwiritsa Ntchito GravityDrive. Zochita zawo Zopanga Zogwiritsa Ntchito Zogwiritsa Ntchito zitha kukonza njira, ntchito ndi zinthu. Alinso ndi udindo wopanga maphunziro kwa anthu omwe akufuna kukonza njira za ogwiritsa ntchito Experience Design m'makampani awo.

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