Momwe Mungakhazikitsire Chatbot Pabizinesi Yanu

malonda a chatbots

Ziphuphu, mapulogalamu apakompyuta omwe amatsanzira zokambirana za anthu pogwiritsa ntchito luntha lochita kupanga, akusintha momwe anthu amagwiritsira ntchito intaneti. Ndizosadabwitsa kuti mapulogalamu amacheza amawerengedwa kuti ndi asakatuli atsopano komanso malo ochezera, masamba atsopanowo.

Siri, Alexa, Google Tsopano, ndi Cortana ndi zitsanzo za macheza. Ndipo Facebook yatsegula Mtumiki, osangopanga pulogalamu koma nsanja yomwe opanga amatha kupanga chilengedwe chonse.

Ma Chatbots adapangidwa kuti azithandizira kwambiri, kukuthandizani kukwaniritsa ntchito zosiyanasiyana poyankha mafunso, kuyendetsa mayendedwe, kukweza chipinda chotetezera m'nyumba mwanu, kusewera nyimbo zomwe mumakonda. Heck, amene akudziwa, tsiku lina atha kudyetsa khate lako!

Ma Chatbots a Bizinesi

Ngakhale ma chatbots adakhalapo kwazaka zambiri (zoyambirirazo zidayamba mu 1966), makampani angoyamba kumene kuwatumizira pochita bizinesi.

Makampani akugwiritsa ntchito macheza othandiza ogula m'njira zosiyanasiyana: kupeza zinthu, kuwongolera kugulitsa, kusonkhezera zisankho zogula, komanso kulimbikitsa zochitika pagulu, kungotchulapo ochepa. Ena ayamba kuwaphatikiza ngati gawo la masanjidwe awo amakasitomala.

Tsopano pali mabot a nyengo, bots bots, ma bots azachuma, kukonza ma bots, kukwera ma bots, ma bots okhala ndi moyo, ngakhale mabwenzi apamtima (chifukwa, mukudziwa, tonsefe timafunikira wina woti tizilankhula naye, ngakhale ndi bot) .

A phunziro, yochitidwa ndi Opus Research ndi Nuance Communications, idapeza kuti 89% ya ogula akufuna kukambirana ndi othandizira pafupifupi kuti apeze zidziwitso mwachangu m'malo mofufuza masamba a pawebusayiti kapena pulogalamu yam'manja paokha.

Chigamulocho chilipo - anthu amakumba macheza!

Chatbot Yabizinesi Yanu

Kodi mudaganizapo zoyambitsa zokambirana pa bizinesi yanu?

Mutha. Ndipo ngakhale mungaganize, sizovuta kwenikweni. Mutha kupanga bot yoyambira mumphindi zochepa chabe pogwiritsa ntchito zina mwazomwe zili pansipa.

Nazi zina mwazinthu zomwe timalimbikitsa zomwe sizifunikira kulembera:

  1. Kutsegula - Botsify imakupatsani mwayi wopanga Facebook Messenger chatbot yaulere popanda kulemba chilichonse. Kugwiritsa ntchito kumangofunika masitepe ochepa kuti bot yanu izitha. Webusaitiyi imati imatha kumenya Chatfuel munthawi yofunikira: mphindi zisanu zokha pa mlandu wa Botsify, ndipo izi zikuphatikiza kukonzekera uthenga ndi analytics. Ndiulere kwa mauthenga opanda malire; mapulani amitengo amayamba mukamalumikizana ndi mapulatifomu ena ndi ntchito zina.
  2. Chatfuel - Pangani chatbot popanda kulemba - ndizomwe Chatfuel imakuthandizani kuti muchite. Malinga ndi tsambalo, mutha kukhazikitsa bot mu mphindi zisanu ndi ziwiri zokha. Kampaniyo imagwira ntchito yopanga ma chatbots a Facebook Messenger. Ndipo chinthu chabwino kwambiri pa Chatfuel, palibe mtengo wogwiritsira ntchito.
  3. Zingasinthidwe - Chosunthika ndi njira yolumikizirana yabizinesi yopanga zowoneka bwino, zofunikira, zokumana nazo zokha pamauthenga aliwonse kapena njira yamawu.
  4. Kuthamanga - Ndi Drift patsamba lanu, zokambirana zilizonse zitha kukhala zosintha. M'malo motsatsa malonda achikhalidwe ndi nsanamira zomwe zimadalira mafomu ndikutsata, Drift amalumikiza bizinesi yanu ndi njira zabwino kwambiri munthawi yeniyeni. LeadBot imakwanitsa kuyendera alendo obwera kutsamba lanu, ndikuzindikiritsa omwe akuyenera kuyankhula nawo kenako ndikulemba msonkhano. Palibe mafomu ofunikira.
  5. gupshup - Njira yolankhulirana yochenjera yolimbikitsira zokumana nazo
  6. ManyChat - ManyChat amakulolani kuti mupange Facebook Messenger bot yotsatsa, kugulitsa ndi kuthandizira. Ndiosavuta komanso yaulere.
  7. MobileMonkey - Pangani chatbot ya Facebook Messenger mu mphindi popanda kufunikira zolemba. Ma chatbots a MobileMonkey amaphunzira mwachangu kufunsa ndikuyankha funso lililonse lokhudza bizinesi yanu. Kuphunzitsa Monkey bot yanu ndikosavuta monga kubwereza ndi kuyankha mafunso angapo masiku angapo.

Ngati mukufuna kuyesa kupanga bot panokha pogwiritsa ntchito nsanja, Magazini a Chatbots ili ndi phunziro lomwe likutsimikizira kuti mutha kutero mwina mphindi 15.

Ma pulatifomu a Chatbot Development

Ngati muli ndi zothandizira, mutha kukhalanso ndi makina anu ochezera omwe mungagwiritse ntchito zida zomwe zimakonzedwa mwachilengedwe, luntha lochita kupanga, komanso kuphunzira pamakina mwakonzeka:

  • Amazon Lex - Amazon Lex ndi ntchito yomanga polumikizira polumikizana mu pulogalamu iliyonse pogwiritsa ntchito mawu ndi mawu. Amazon Lex imapereka mwayi wophunzirira mwakuya wazidziwitso zodziwikiratu (ASR) pakusintha mawu kukhala mawu, ndikumvetsetsa chilankhulo chachilengedwe (NLU) kuzindikira cholinga cha lembalo, kuti ikuthandizeni kupanga mapulogalamu ndi zokumana nazo zogwiritsa ntchito kwambiri komanso zolankhula zonga moyo kulumikizana.
  • Azure Bot Chimango - Pangani, kulumikiza, kutumizira, ndikuwongolera ma bots anzeru kuti azitha kucheza ndi ogwiritsa ntchito webusayiti, pulogalamu, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger, ndi zina zambiri. Yambani mwachangu ndimalo omanga a bot, chonsecho ndikulipira zomwe mumagwiritsa ntchito.
  • Chatbase - Maboti ambiri amafunika kuphunzitsidwa ndipo Chatbase idamangidwa makamaka pochita izi. Dziwani zovuta zokha ndikupeza malingaliro othandizira kukhathamiritsa mwachangu kudzera pamakina ophunzirira.
  • Kukambirana - Patsani ogwiritsa ntchito njira zatsopano zolumikizirana ndi malonda anu pomanga zolumikizana zolankhula ndi mawu zoyendetsedwa ndi AI. Lumikizanani ndi ogwiritsa ntchito Google Assistant, Amazon Alexa, Facebook Messenger, ndi zida zina zotchuka. Dialogflow imathandizidwa ndi Google ndipo imayendetsa pa zomangamanga za Google, zomwe zikutanthauza kuti mutha kuchuluka kwa ogwiritsa ntchito mamiliyoni ambiri.
  • Pulatifomu ya Facebook Messenger - Bots for Messenger ndi a aliyense amene akuyesera kufikira anthu pafoni - ziribe kanthu momwe kampani yanu kapena lingaliro lanu lilili lalikulu kapena laling'ono, kapena vuto lomwe mukufuna kuthana nalo. Kaya mukumanga mapulogalamu kapena zokumana nazo kuti mugawane zosintha za nyengo, kutsimikizira kusungitsa malo ku hotelo, kapena kutumiza ma risiti kuchokera pazomwe mwagula posachedwa, bots zimakuthandizani kuti mukhale omasuka kwambiri, otha kuchita zambiri, komanso owongolera momwe mumalumikizirana ndi anthu.
  • IBM Watson - Watson pa IBM Cloud imakupatsani mwayi wophatikiza AI yamphamvu kwambiri padziko lonse lapansi mu pulogalamu yanu ndikusunga, kuphunzitsa ndikuwongolera deta yanu mumtambo wotetezeka kwambiri.
  • LUIS - Makina ophunzirira makina kuti apange chilankhulo chachilengedwe kukhala mapulogalamu, bots, ndi zida za IoT. Limbikitsani mwachangu mitundu yazokonzekera bizinesi, yomwe imasintha mosasintha.
  • Pandorabots - Ngati mukufuna kupanga geek yanu ndikupanga chatbot yomwe imafunikira kulemba pang'ono, ndiye Pandorabots 'Playground ndi yanu. Ndi ntchito yaulere yomwe imagwiritsa ntchito chilankhulo cholembedwa chotchedwa AIML, chomwe chimatanthauza Chilankhulo Chopangira Chizindikiro Chaukadaulo. Ngakhale sitinganene kuti izi ndizosavuta, webusaitiyi imapereka malangizo mwatsatanetsatane pogwiritsa ntchito chimango cha AIML kuti muyambitse. Kumbali inayi, ngati kumanga ma chatbots sikuli pamndandanda wanu "wochita", Pandorabots atero pangani imodzi yanu. Lumikizanani ndi kampaniyo kuti mupeze mitengo.

Kutsiliza

Chinsinsi chogwiritsa ntchito chatbot ndikuwonetsetsa kuti zikuthandizira zomwe makasitomala anu akudziwa. Osamanga imodzi chifukwa ndi yotentha. Lembani mndandanda wazomwe zingapindulitse makasitomala anu, ndipo ngati mukukhutira kuti chatbot itha kukhala yothandiza, onaninso zomwe zalembedwa pamwambapa kuti mupeze zomwe zikukuyenerani.

Mfundo imodzi

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    Ntchito yabwino Paul! Zowonadi, ma chatbots akhala chida chatsopano chotsatsira chomwe chayambitsidwa kuti chidziwitse makasitomala kukhala atsopano. Nthawi zonse ndimakhala wofunitsitsa kudziwa zambiri zamacheza ndi AI, ndipo ndiyenera kunena kuti ma chatbots awa ndi mawonekedwe awo salephera kundidabwitsa. Posachedwa ndidayendera ma blogs ofanana omwe amafotokoza mitundu yosiyanasiyana yazokambirana ndi momwe akusinthira dziko lazamalonda. Nawa maulalo. (https://www.navedas.com/the-chatbot-marketings-new-secret-weapon/ ndi https://mobilemonkey.com/blog/best-chatbots-for-business/)

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