KANA Express: Kusamalira Makasitomala

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Timalumikizana ndi makampani ambiri apakatikati komanso akuluakulu omwe amasankha kulowa nawo pulogalamu yapa malonda kuti apeze kuti sawona kufunika kwa kasitomala. Makasitomala osasangalala sasamala kuti mwatsegula akaunti ya Twitter kapena mwasindikiza tsamba la Facebook kuti mugulitse malonda anu… agwiritsa ntchito sing'anga kuti apemphe ntchito. Ndipo popeza ndi malo owonetsera anthu, ndibwino kuti muwapatseko. Mofulumira.

Izi zimawonjezera zovuta kuzinthu zingapo zodabwitsazi zomwe zilipo kale kuphatikiza maimelo, foni, tsamba lawebusayiti, ndipo mwina khomo lothandizira makasitomala. Kutha kuwunika ndikuyankha bwino osagwirana ndikutsimikizira kuti makasitomala akuyenera kudutsa njira zonse ndizosatheka popanda yankho lokwanira. Njirazi zimadziwika kuti njira zothandizira kasamalidwe kasitomala. KANA Express ndi imodzi mwamayankho omwe amathandizira makampani apakatikati.

KANA imapereka mbiri yayikulu yazinthu zophatikizika pazantchito zama kasitomala angapo ndikuwongolera kasitomala kumapeto mpaka kumapeto. Kapangidwe kake kuti kampani yanu ikukula ikhale yolumikizidwa pamankhwala komanso kuwongolera ndalama zogwirira ntchito, KANA Express imapereka mwayi wogwira ntchito limodzi ndi mitengo yotsika mtengo yolipira. Pangani maubale ndi makasitomala anu ndikuwongolera momwe makasitomala anu angayendere kuti mugwire bwino ntchito. KANA Express ndiyowoneka bwino kwambiri ndikukula, mwachangu kuyigwiritsa ntchito, ndikusintha kwathunthu patsamba lanu ndi ntchito.

Mphamvu za KANA Express

  • Zonse-mu-chimodzi, chophatikizira chophatikizira: malo olumikizirana, makasitomala, kudziwa, analytics, kumvetsera pagulu
  • Zida zantchito zapamwamba monga Mbiri yakasitomala yolumikizana ndi ma analytics
  • Kugwiritsa ntchito mosavuta, kugwiritsa ntchito mwachilengedwe
  • Zida zamphamvu zomangidwa yambitsani masanjidwe osiyanasiyana-Imachotsa kufunikira kosintha kwamtengo wapatali, kodya nthawi
  • Kwambiri kuvunda, kupezeka kwakukulu
  • Ntchito zogwira ntchito - mumaganizira zogwiritsa ntchito pulogalamuyi, timasamalira ndikukonza
  • Kutumiza kwa SaaS, lipirani-mukamapita mitengo

KANA Software idadziwika kuti ndi mtsogoleri ndi Gartner mu 2011 Magic Quadrant ya CRM Web Customer Service. Ripoti lapachaka limatsata zosintha pamisika yamapulogalamu ogwiritsira ntchito makasitomala ndikusanthula zamisika pamsika. Kuwunika kwa KANA kutengera kukwaniritsidwa kwa masomphenya ndi kuthekera kochita.

Lowani ndi KANA Las Vegas ya KANA Connect, msonkhano wawo wapachaka wamakasitomala. Kuyambira pa Seputembara 23 mpaka 25, 2012 akhala akupereka masiku awiri amphumphu, kupanga zokamba zazikulu, komanso mwayi wabwino wocheza.