Leger Metrics: Voice of Customer (VoC) Kuyankha Kwachangu

leger metrics lakutsogolo

Ma Leger Metrics imapereka nsanja yothandizira kampani yanu kumvetsetsa bwino momwe zomwe makasitomala anu amakhudzira zimakhutitsa, kukhulupirika ndi phindu pakampani yanu.

Pulatifomu ya Voice of Customer (VoC) imakupatsirani zida zofunikira kuti mupeze mayankho amakasitomala ndi izi:

  • Malingaliro a Customer - Pemphani malingaliro amakasitomala anu kuti musonkhanitse mafoni, intaneti, ma SMS, ndi foni.
  • Kupereka Lipoti ndi Kusanthula - Tumizani zidziwitso kwa anthu oyenera, munthawi yoyenera m'njira yomwe angawathandizire. Kumvetsetsa mayankho amakasitomala kumakuthandizani kuyika patsogolo zochita ndikuwongolera magwiridwe antchito ndi ntchito.
  • Kubwezeretsa Kasitomala - Pindulitsani makasitomala osakhutitsidwa ndi nthawi yeniyeni, zidziwitso. Sinthani ndi kuthetsa mavuto awo, tsatirani milandu yawo, ndikuwasandutsa akazembe achangu.
  • Kulimbikitsa Anthu - Sinthani mayankho anu kukhala olimbikitsa pakulimbikitsa media polimbikitsa malingaliro amtundu. Limbikitsani malo anu ochezera aubwenzi ROI, onjezani mawu apakamwa, pangani mwayi wotsatsa pagulu, ndikukulitsa ndalama.
  • Kusanthula Kwamalemba - Fotokozerani zambiri zamakasitomala anu ndi momwe akumvera pofufuza ndemanga zawo zotseguka mwachangu kudzera mu Kukonza Ziyankhulo Zachilengedwe.
  • Mapulogalamu Otsiriza - Leger Metrics imagwira nanu ntchito yopanga, kukonza, kutumiza, ndikuwongolera pulogalamu yanu yoyankha bwino ya Voice of the Customer (VoC). Pita mwakuya ndi kupita patsogolo analytics ndi ntchito zofufuza zotsatsa.

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