Medallia: Sinthani Kasitomala wa B2B

medali

Kuzindikira ndikutsata mtundu wamakasitomala anu zikukhala zovuta chifukwa makasitomala anu amakhudza magawo osiyanasiyana amgulu lanu. Ndi otsatsa omwe amagwiritsa ntchito pulogalamu yolumikizira-ndi-kulumikizana, zida zodziwikiratu izi sizokwera mtengo zokha komanso zopanda ntchito, koma zimatha kupangitsa kuti zikhale zosatheka kukhala ndi chiyembekezo cha makasitomala ndi zomwe akumana nazo ndi kampani yanu.

Magulu otsatsa amatha kumvetsetsa bwino kwamakasitomala akawona malingaliro amitundu yonse, kuphatikiza kukhutira / ubwenzi mawonedwe ofufuza ndikukhutira ndi mfundo zazikuluzikulu zomwe zimaphatikizira makasitomala.

A Medallia Kupereka kwatsopano kwa B2B kumathandizira izi. Imakupatsirani zambiri kuposa kungowona momwe makasitomala anu akuwonera zomwe akumana nazo. Mumakhala ndi chithunzi chonse, malingaliro anu onse omwe amakhudzidwa ndi makasitomala anu. Ubwino wamaganizowa? Ikuwonetsa mwayi wawukulu wokulitsa womwe uli wopitilira muyeso m'zinthu zonse, mwayi wopititsa patsogolo zomwe, ngakhale ndizodziwikiratu kwa makasitomala anu, ukhoza kuterera pakati pa ming'alu mkati mwazitsulo zamakampani a B2B.

medallia-kasitomala-wokhutira-touchpoint

Yankho lochokera ku Medallia imasonkhanitsa mayankho kuchokera kulikonse kasitomala kasitomala tsamba lawebusayiti, malo, chithandizo, kugulitsa kwachindunji, ngakhale kulumikizana ndi anzawo - kenako kulembetsa mayankho mu dongosolo logwirizana lomwe limapatsa kampani yanu malingaliro ofanana m'madipatimenti. Sikuti imangololeza madipatimenti anu kuti awone gawo la bizinesi yomwe akuchita; imathandizira magulu anu amaakaunti kuti amvetsetse mayankho pamlingo wamaakaunti ndikulola otsogolera anu kumvetsetsa chithunzi chonse cha zomwe makasitomala anu akumana nazo.

medallia-b2b-kuyitana-kasamalidwe

Mukuganiza chiyani?

Tsambali likugwiritsa ntchito Akismet kuchepetsa spam. Phunzirani momwe deta yanu ikufotokozera.