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Cisco: Mphamvu ya Misonkhano Yamunthu

Zaka zingapo zapitazo, tinakumana ndi ena a board ku Cisco kudzera telepresence, ndipo sizinali zodabwitsa. Kulankhula ndi munthu wamkulu komanso maso ndi maso kuli ndi phindu lodabwitsa. Anthu aku Cisco amavomereza ndipo afotokoza izi pamphamvu yamisonkhano yamunthu payekha.

Zofuna za msika wogawidwa padziko lonse lapansi zasintha momwe mabungwe amalankhulirana ndi anzawo, ogulitsa / mabwenzi, ndi makasitomala omwe atha kupatulidwa ndi mtunda wautali. Kafukufuku wapadziko lonse lapansi adawunikira malingaliro a atsogoleri abizinesi 862 pankhaniyi Mtengo wamisonkhano yamunthu ndi munthu komanso momwe zimakhudzira njira zoposa 30 za bizinesi.

Economist Intelligence Unit

Misonkhano yapa-munthu kwa nthawi yayitali yakhala mwala wapangodya wa kulumikizana kogwira mtima muzamalonda. Pamsika wamasiku ano wapadziko lonse lapansi, pomwe mabungwe nthawi zambiri amalumikizana ndi anzawo, ogulitsa / mabwenzi, ndi makasitomala akutali, kufunikira kolumikizana maso ndi maso kumakhalabe kofunikira. Kafukufuku wapadziko lonse wothandizidwa ndi Cisco adawunikira kufunika kwa misonkhano yapa-munthu komanso momwe imakhudzira machitidwe osiyanasiyana abizinesi.

Kulankhulana Kwamunthu: Chigawo Chofunikira

Kafukufukuyu akuwonetsa mgwirizano waukulu pakati pa atsogoleri abizinesi: kulumikizana pakati pamunthu ndikothandiza kwambiri, kwamphamvu, komanso kothandiza kuti apambane. 75% yodabwitsa ya omwe adafunsidwa amakhulupirira kuti mgwirizano wamunthu ndi wofunikira, ndikuwunikira gawo lofunikira kwambiri pamabizinesi amakono. Kuphatikiza apo, 54% amavomereza kuti kuwunika zomwe zikuchitika komanso kuyang'ana ndikofunikira pakulumikizana, ndipo 82% amamva bwino pambuyo pokumana ndi anthu.

Zomwe Zimalimbikitsa Kuyanjana Kwamunthu

Zikafika pazolimbikitsa kuyanjana mwamunthu, pali zinthu zitatu zofunika kwambiri:

  1. Kuthetsa Mavuto Aakulu Moyenerera: Atsogoleri amabizinesi amazindikira kuti misonkhano yamaso ndi maso ndiyothandiza kwambiri kuthana ndi zovuta zazikulu.
  2. Kupanga Maubwenzi Okhalitsa: Kupanga maubwenzi olimba, okhalitsa ndi chinthu chinanso chofunikira kwambiri pakuyanjana pakati pa anthu.
  3. Kuthetsa Mavuto Mwamsanga ndi Kupanga Mwayi: Ofunsidwa amavomereza kuti misonkhano yapa-pa-pa-pa-pa-pa-pa- nayo-pamtima imathandizira kuthana ndi zovuta mwachangu kapena kugwiritsa ntchito mwayi.

Zinthu Zofunika Pakulumikizana Bwino

Kulankhulana mogwira mtima pamasom'pamaso kumadalira zinthu zingapo zofunika:

  • Mawu: Mawu ogwiritsidwa ntchito pokambirana amakhala ndi kulemera ndi tanthauzo.
  • Chibwenzi ndi Kuyikira Kwambiri: Kutenga nawo mbali ndi kusungabe chidwi ndizofunikira kwambiri kuti muzitha kuchita bwino.
  • Kamvekedwe ka Mawu: Kalankhulidwe kamene mauthenga amaperekedwa kumapereka malingaliro ndi zolinga.
  • Mawonekedwe a Nkhope: Mawonekedwe a nkhope amapereka chidziwitso chofunikira osati mawu.
  • Subconscious Body Language: Manja osazindikira komanso mawonekedwe a thupi amavumbula zakukhosi.

Zonse pamodzi, zinthu izi zimapanga malo olankhulana olemera omwe amalimbikitsa kumvetsetsana ndi mgwirizano.

Njira Zofunikira Zabizinesi Zofuna Kugwirizana Kwamunthu

Atsogoleri amabizinesi amakhulupirira kuti mgwirizano wamunthu ndi wofunikira pazopitilira 50% zamabizinesi anzeru komanso mwanzeru mukamagwira ntchito ndi anzawo, makasitomala, kapena anzawo. Njira monga kuyambika kwa pulojekiti, misonkhano yoyambirira, kukonzanso makontrakiti, kukonzekera bwino, kulingalira, ndi kuyang'anira zovuta zimapindula kwambiri ndi kuyanjana pakati pa anthu.

Mkangano Waukulu: Mwa-Munthu vs. Kulumikizana Kwa digito

Ngakhale kuvomerezana pakufunika kolankhulana mwa munthu payekha, pa 60% ya mauthenga amasiku ano amalonda si a nthawi yeniyeni. Izi zimadzutsa funso: Chifukwa chiyani kutha? Ngakhale njira zoyankhulirana za digito monga maimelo, foni, ndi misonkhano yapaintaneti ndizosavuta, zitha kukhala zopanda kuya komanso kuchuluka kwa kuyanjana pakati pathu.

Zotsatira za Misonkhano Yamunthu

Atsogoleri ambiri abizinesi (73%) amakhulupirira kuti kuyankhulana pakati pa anthu ndikothandiza kwambiri. Komabe, zaka za digito zasintha, ndipo zida zosiyanasiyana zoyankhulirana tsopano zimakondedwa kuti zikhale zosavuta. Komabe, mayanjano apakati pamunthu amakhalabe osayerekezeka ponena za kuthekera kwawo kopanga kulumikizana kofunikira.

Telepresence: Kuthetsa Gap

telepresence ukadaulo watulukira ngati njira yothetsera kusiyana pakati pa kuyanjana kwakuthupi ndi digito. Opanga zisankho omwe agwiritsa ntchito ma telepresence system amafotokoza zabwino zingapo, kuphatikiza:

  • Maubale Awongoka: Kulankhulana kwamavidiyo kumakulitsa ubale ndi anzako, makasitomala, ndi ogulitsa, kumalimbikitsa kulumikizana kopindulitsa.
  • Kupulumutsa Nthawi ndi Mtengo: Telepresence ndi njira yopulumutsira nthawi komanso yotsika mtengo kusiyana ndi misonkhano yapa-munthu.
  • Mgwirizano Wapadziko Lonse: Telepresence imathandizira kusonkhana kwapadziko lonse lapansi ndikufulumizitsa nthawi yazinthu kuti igulitse kudzera pakuwonjezeka kwa R&D ndikukambirana.

Tsogolo la Kuyankhulana Kwamunthu

Kupanga zokumana nazo zoyankhulirana mwamunthu payekhapayekha kumatha kubweretsa zotsatira zabwino zamabizinesi. Pomwe ukadaulo ukupita patsogolo, makampani omwe amavomereza zofunikira pamunthu pamodzi ndi zida za digito zitha kuchita bwino pakukula kwa bizinesi yapadziko lonse lapansi.

Misonkhano yapa-munthu imakhalabe yamphamvu mubizinesi yamakono, yokhala ndi mphamvu yolimbikitsa kumvetsetsana, kumanga ubale, ndikuyendetsa bwino. Ngakhale njira zoyankhulirana za digito zili ndi malo ake, kuya ndi kulemera kwa kuyankhulana mwamunthu sikungathe kufotokozedwa mosavuta. Mabizinesi omwe amalinganiza kulumikizana pakati pamunthu ndi pa digito ali okonzeka tsogolo labwino.

Mphamvu ya Misonkhano Yamunthu

Douglas Karr

Douglas Karr ndi CMO OpenINSIGHTS ndi woyambitsa wa Martech Zone. Douglas wathandizira oyambitsa ambiri opambana a MarTech, wathandizira kulimbikira kopitilira $ 5 bil pakugula ndi kuyika kwa Martech, ndipo akupitiliza kuthandiza makampani kukhazikitsa ndikusintha njira zawo zogulitsa ndi zotsatsa. Douglas ndi katswiri wodziwika padziko lonse lapansi wosinthira digito komanso katswiri komanso wokamba nkhani wa MarTech. Douglas ndi mlembi wofalitsidwa wa kalozera wa Dummie komanso buku la utsogoleri wabizinesi.

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