Kodi dongosolo la Net Promoter Score (NPS) ndi chiyani?

Sabata yatha, ndidapita ku Florida (ndimachita izi kotala lililonse kapena kupitilira apo) ndipo kwa nthawi yoyamba ndimamvera buku la Zomveka panjira yotsika. Ndinasankha Funso Lomaliza 2.0: Momwe Makampani Olimbikitsira a Net Amakulira M'dziko Loyendetsedwa ndi Makasitomala pambuyo pokambirana ndi akatswiri ena otsatsa pa intaneti. Njira ya Net Promoter Score yakhazikitsidwa pa funso losavuta… funso lalikulu: Pamlingo wa 0 mpaka 10, bwanji