Leger Metrics: Voice of Customer (VoC) Kuyankha Kwachangu

Leger Metrics imapereka nsanja yothandizira kampani yanu kumvetsetsa bwino momwe zomwe makasitomala anu amathandizira zimakhutitsa, kukhulupirika ndi phindu pakampani yanu. Pulatifomu ya Voice of Customer (VoC) imakupatsirani zida zofunikira kuti mupeze mayankho amakasitomala ndi izi: Mauthenga Amakasitomala - Itanani malingaliro amakasitomala ndikuwatenga kudzera pa foni, intaneti, SMS, ndi foni. Kulemba ndi Kusanthula - Tumizani zidziwitso kwa anthu oyenera, nthawi yoyenera

UserZoom: Kugwiritsa Ntchito Mtengo Mtengo ndi Kafukufuku wa Makasitomala

UserZoom imapereka pulogalamu yapaintaneti yogwiritsa ntchito mtambo, yogwiritsira ntchito makina onse pamakampani kuti ayesetse kugwiritsa ntchito mosavutikira, kuyeza mawu a kasitomala ndikupereka zokumana nazo zabwino za kasitomala. UserZoom imapereka mwayi wofufuzira pakompyuta, kuphatikiza kuyeserera kwakutali, kusanja makhadi, kuyesa mitengo, kuyesa zowonekera pazithunzi, kuyesa nthawi yojambula, kufufuza pa intaneti, VOC (Intercept Surveys), VOC (Feedback Tab) komanso kuyesa kugwiritsa ntchito mafoni ndi pulogalamu yam'manja VOIC (Kutenga). Kafukufukuyu amabweretsa kugwiritsidwa ntchito, mayankho pakafukufuku,

Malingaliro: Liwu la Makasitomala

Voice of Customer (VoC) ndi chidziwitso chofunikira pokhudzana ndi zosowa za makasitomala, zofuna zawo, malingaliro awo, ndi zokonda zawo zomwe zimapezeka pofunsa mafunso mwachindunji komanso mwachindunji. Pomwe mawebusayiti achikhalidwe amatiuza zomwe mlendo akuchita patsamba lanu, kusanthula kwa VoC kumayankha CHIFUKWA chake makasitomala amachita zomwe amachita pa intaneti. iPerceptions ndi malo ofufuzira omwe amagwiritsa ntchito matekinoloje pamalo angapo olumikizana, kuphatikiza desktop, mafoni ndi piritsi. iPerceptions imathandizira makampani kupanga, kusonkhanitsa, kuphatikiza ndi kusanthula VoC yawo