Transera: Kusanthula kwa Makasitomala Kulumikizana kwa Malo Olumikizirana

transera kasitomala kuchita

Transera imapereka Software ngati Service, yokhala ndi mitambo analytics nsanja yoyimbira poyesa kuyeserera kwa kasitomala. Pulogalamu ya Chosakanizira cha Makasitomala a Transera ndi zokambirana analytics Ntchito yofufuzira momwe makasitomala amagwirira ntchito ndi othandizira kuti adziwe zomwe zimabweretsa bizinesi yabwino kwambiri. Zowunikirazi zitha kugwiritsidwa ntchito kusintha machitidwe a othandizira ndi pamakonzedwe ndi makina olumikizirana ndi mitambo kuyendetsa magwiridwe antchito ndi zokumana nazo za makasitomala.

Chosakanizira cha Makasitomala imabweretsa pamodzi zidziwitso kuchokera kumakina anu ophatikizira olumikizirana, kuphatikiza makina anu ojambulira oyimbira (ACD), njira yolankhulirana yamawu (IVR), ntchito yoyang'anira ubale wamakasitomala (CRM), njira yolowera kuyitanitsa ndi zina zomwe zimafotokozeredwa ndi makasitomala monga mtambo wofufuzira. Unikani magawo amakasitomala, zochitika ndi kulumikizana kwa machitidwe ndi mapu omwe ali ndi cholinga chofananira komanso zotsatira zamabizinesi kuzokambirana za makasitomala ndi zotsatira zomaliza zamabizinesi.

Mfundo imodzi

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    Moni Douglas Karr,
    Zidziwitso zochepa zomwe zagawidwa pa ma analytics, ndikufuna kuwonjezera zina zomwe ma analytics amakupatsirani chithunzi cha omwe akukucheperani ndipo mutha kukupatsaninso ntchito ngati ma board omwe amatchulidwa kale omwe akukhala ndi ma metric ochulukirapo, nthawi yeniyeni yoitanitsa mitengo ndi kupeza seva yanu.

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