Watson atakhala mtsogoleri wazowopsa, IBM ogwirizana ndi chipatala cha Cleveland kuthandiza madokotala kufulumizitsa ndikuwongolera molondola momwe angadziwire ndi mankhwala. Poterepa, Watson amawonjezera luso la asing'anga. Chifukwa chake, ngati kompyuta ingathandize kugwira ntchito zamankhwala, zikuwoneka kuti munthu atha kuthandizanso ndikuwongolera maluso a wogulitsa.
Koma, kodi kompyutayo idzasinthiratu anthu ogulitsa? Aphunzitsi, oyendetsa, oyendetsa maulendo, ndi omasulira, onse adakhalapo makina anzeru kulowerera pakati pawo. Ngati 53% yazogulitsa ndi chosinthika, ndipo pofika chaka cha 2020 makasitomala azisamalira 85% yaubwenzi wawo osalumikizana ndi munthu, kodi izi zikutanthauza kuti maloboti azikhala akugulitsa?
Pamwamba pamlingo wolosera, a Matthew King, Chief Business Development Officer ku Pura Cali Ltd, limati kuti 95% yaogulitsa adzasinthidwa ndi luntha lochita kupanga mkati mwa zaka 20. Washington Post ili ndi chiyerekezo chotsika mu Nkhani yatsopano komwe amatchulapo lipoti la 2013 University of Oxford lomwe limanena kuti pafupifupi theka la omwe akugwiritsidwa ntchito ku United States ali pachiwopsezo chololedwa ndi makina azaka khumi kapena ziwiri zikubwerazi - kuwonetsa oyang'anira ngati amodzi omwe ali pachiwopsezo chachikulu. Ndipo ngakhale Secretary wakale wa Treasure, a Larry Summers, posachedwapa adati mpaka zaka zingapo zapitazo, amaganiza kuti a Luddites anali olakwika m'mbiri ndipo othandizira ukadaulo anali kumanja. Koma, anapitiliza kunena, Sindikutsimikiza kwenikweni tsopano. Chifukwa chake, dikirani! Kodi ogulitsa ayenera kuda nkhawa?
Tikukhulupirira, ndi nkhani yogwirira ntchito osati motsutsana. Wogulitsa Einstein ndi pulogalamu yaukazitape (AI) yomwe imalumikizidwa ndi kulumikizana kulikonse ndi makasitomala komanso ndikusunga mbiri ya kasitomala kuti ogulitsa azidziwa nthawi yoyenera kunena zoyenera panthawi yoyenera. Salesforce yagula makampani asanu a AI kuphatikiza, TempoAI, MinHash, PredictionIO, MetaMind, ndi Implisit Insights.
- MinHash - nsanja ya AI ndi wothandizira wanzeru kuthandiza otsatsa kupanga kampeni.
- mayendedwe - chida chothandizira kuyendetsedwa ndi AI.
- Kulosera - yemwe anali kugwira ntchito popanga makina osungira makina otseguka.
- Zindikirani Kuzindikira - amawunika maimelo kuti awonetsetse kuti CRM ndiyolondola ndipo imathandizira kudziwa pomwe ogula ali okonzeka kutseka mgwirizano.
- MetaMind - akupanga pulogalamu yakuya yophunzirira yomwe ingayankhe mafunso okhudzana ndi kusankha kwa zithunzi ndi zithunzithunzi m'njira yoyandikira momwe anthu angayankhire.
Salesforce siokhayo m'masewera a AI. Posachedwapa, Microsoft yapeza Swiftkey, Wopanga kiyibodi yoyendetsedwa ndi AI yomwe imaneneratu zomwe mungayankhe, komanso Masewera a Wand, wopanga chatbot yoyendetsedwa ndi AI ndi ukadaulo wamakasitomala, ndi Gene, wothandizira wanzeru wothandizirana ndi AI.
Monga a Matthew King adati:
Izi ndi zida zonse zomwe zitha kusanthula malingaliro amakasitomala mu imelo kapena kukambirana pafoni, kuti ogulitsa ndi omwe amathandizira makasitomala adziwe momwe makasitomala awo akumvera komanso momwe amayankhira pamafunso kapena zoyambitsa zina. Izi zimalola otsatsa kuti azindikire momwe angapangire kampeni yabwino polunjika anthu nthawi yoyenera ndi uthenga wabwino kutengera zomwe amakonda komanso zomwe amakonda.
Koma, kodi ukadaulo wonsewu ungalowe m'malo mwa munthu wogulitsa? Washington Post amatikumbutsa ntchitoyi inapindula limodzi ndi zokolola m'zaka za zana la 19 ndi la 20 ndi kupita patsogolo kwaukadaulo. Chifukwa chake, mwina idzakhala nkhani ya ogulitsa omwe akugwira ntchito limodzi ndi maloboti kuti agwire bwino ntchitoyi.
Chonde kumbukirani anthu amagula kuchokera kwa anthu pokhapokha ogula atakhala maloboti omwe safuna kugula kuchokera ku maloboti. Koma, maloboti ali pano ndipo ndibwino kugwira nawo ntchito osapanga cholakwika chomwecho a John Henry: Osayesa kupambana makina, kupanga makina kuti athandize wogulitsa kuchita. Lolani makinawa azitsitsa zomwe akugulitsa komanso wogulitsa atseke malondawo.
